PRIVACY POLICY
PRIVACY & DATA POLICY
Name: Watchmax Limited T/A Thefinejewellery.co.uk
Address: Unit 2E, Building B 2nd Floor, Wembley Commercial Centre, HA9 7UR
Phone: 020 3475 8475
Email: Sales@thefinejewellery.co.uk
TYPE OF PERSONAL INFORMATION WE COLLECT
We currently collect & process the following information.
Personal identifiers, contacts and characteristics (for example, name and contact details)
How do we get personal information and why do we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- We use it to process orders correctly and allow shipments to be processed accurately.
- It is used to create invoices with the correct names for the consumer.
- If you have opted in for marketing, we provide you with offers and information on the updates we as a company have.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
We have a contractual obligation.
We have a legal obligation.
How do we get personal information and why do we have it
Your information is securely stored.
We keep private and sensitive information for the required period based on the warranty of the product purchased with us. We will then dispose of your private and sensitive information by wiping the archived sales every new financial year.
Your Data Protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to request us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Watchmax Limited trading as thefinejewellery.co.uk is dedicated to safeguarding your privacy and assures to utilize any information collected about you in compliance with the Data Protection Act 1998. When you place an order, we may request certain details, and you may provide personal data to Watchmax Limited trading as thefinejewellery.co.uk (such as your name, phone number, postal address, email address, contact, and bank/credit card details). Additionally, we may record your product interests, purchases, customer traffic patterns, and site usage. This information will be securely stored in accordance with our internal security policy and may be utilized to: process your order, provide you with an up-to-date, efficient, and reliable service, assist in fraud prevention (including card detail verification with credit agencies), administer prize draws, promotions, and services, and enhance your shopping experience with personalized features. By placing an order and submitting your data, you consent to this use. We never collect sensitive information without your explicit consent.
MARKETING COMMUNICATIONS
If you have previously ordered products from thefinejewellery.co.uk website, it’s possible that we already have this information and may use it to communicate with you about offers, events, items, or related activities that may be of interest to you. For existing customers, we will continue to keep you informed unless you notify us otherwise. As a new customer, you will have the option, for example, after placing an order, to decide whether you want us to contact you regarding future offers, events, services, new products, or related activities that may be beneficial to you. We strive not to overwhelm you with emails, but we aim to keep you updated on the developments at thefinejewellery.co.uk. By providing your mobile number, you consent to receive future SMS messages, services, and promotions. We do not sell, trade, or rent your personal information to other companies. Thefinejewellery.co.uk will refrain from sending you marketing emails or disclosing your information to third parties unless you provide consent or unless we already have it.
COOKIES
In order to enhance our service and The Fine Jewellery website, we may utilize a technology called ‘cookies’. Cookies are small files that store information about your internet activity, such as whether you have previously visited The Fine Jewellery website, and are stored on your hard drive. We use cookies to improve the functionality of The Fine Jewellery website and enhance the products and services offered to you. If you prefer not to allow the use of cookies when browsing The Fine Jewellery website, you can adjust your internet browser settings to reject cookies. Instructions on how to do this can typically be found in your computer’s help file.
YOUR PRIVACY
If you have any questions or concerns regarding privacy or the privacy policy of Watchmax Limited t/a The Fine Jewellery, if you have previously submitted information that you wish to retract, or if you believe that Watchmax Limited t/a The Fine Jewellery has collected cookies or data about you that you do not want us to use or that is inaccurate, please contact us. We will promptly rectify the information or remove it from our database upon your request.