Privacy Policy
1. Introduction
Welcome to Global Security Guards Ltd. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
2. Information We Collect
We collect information to provide better services to our users. The information we collect falls into two categories: personal information and non-personal information.
2.1 Personal Information
This is information that can identify you as an individual, such as:
- Name
- Email address
- Phone number
- Postal address
- Payment information
- Any other details you provide to us
2.2 Non-Personal Information
This includes data that does not identify you personally, such as:
- Browser type
- IP address
- Pages visited on our website
- Time spent on pages
3. How We Use Your Information
We use your information for the following purposes:
- 3.1 To Provide Services: We use your personal information to provide you with the services you have requested, such as processing orders or responding to inquiries.
- 3.2 To Improve Our Services: We use your information to improve our services, website functionality, and user experience.
- 3.3 To Communicate with You: We may use your contact information to send you updates, newsletters, or information about our services. You can opt out of these communications at any time.
- 3.4 To Process Payments: We use payment information to process transactions for the services you have requested.
- 3.5 Legal Obligations: We may use your information to comply with legal obligations, such as responding to lawful requests from public authorities.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:
- 4.1 Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, as long as they agree to keep your information confidential.
- 4.2 Legal Requirements: We may disclose your information if required to do so by law or in response to a court order or other legal request.
- 4.3 Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owners as part of the transaction.
5. Data Security
We are committed to ensuring the security of your personal information. We implement a variety of security measures to protect your data from unauthorised access, alteration, disclosure, or destruction. These measures include:
- 5.1 Encryption: Sensitive information, such as payment details, is encrypted during transmission using Secure Socket Layer (SSL) technology.
- 5.2 Access Controls: Only authorised personnel have access to your personal information, and they are required to keep your information confidential.
- 5.3 Regular Security Audits: We regularly review and update our security practices to protect your personal information.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymise it.
7. Your Rights
You have the following rights regarding your personal information:
- 7.1 Access: You have the right to request a copy of the personal information we hold about you.
- 7.2 Correction: You have the right to request that we correct any inaccurate or incomplete information.
- 7.3 Deletion: You have the right to request that we delete your personal information, subject to certain legal restrictions.
- 7.4 Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- 7.5 Objection: You have the right to object to the processing of your personal information for direct marketing purposes.
- 7.6 Data Portability: You have the right to request that we transfer your personal information to another organisation, or to you, in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the contact details provided in Section 10.
8. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files that are placed on your device by websites that you visit. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site.
8.1 Types of Cookies We Use:
- Essential Cookies: These are necessary for the website to function and cannot be switched off.
- Performance Cookies: These allow us to count visits and traffic sources so we can measure and improve the performance of our site.
- Functionality Cookies: These enable the website to provide enhanced functionality and personalisation.
- Targeting Cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant adverts on other sites.
8.2 Managing Cookies:
You can control the use of cookies through your browser settings. However, please note that disabling cookies may affect the functionality of our website.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these sites. We encourage you to read the privacy policies of any third-party sites you visit.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Global Security Guards Ltd
- Address:&Icon Offices, Office 11, 182-184 High Street North, London, E6 2JA
- Phone: +442080517905
- Email: info@global-security.co.uk
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with the date of the latest revision.
Effective Date: 22/08/2024
